Sunday, July 31, 2011


To listen well, pay full attention to what the other person is saying.

When the letters in the word 'listen' are interchanged, we get 'silent'.

Silence is what we need if we want to listen well to other people.

Many times when the other person starts talking, we stop listening and start formulating our response. It's too early to formulate a response before listening fully. Waste of time and energy and disrespect for the other party.

Listen to understand. Reflect. Understand. Clarify. Confirm. Then respond. If we follow this process,then we are more likely to do justice to the person we are listening to.

Sometimes response is not needed at all. The other person just wants someone to listen to. As most of us have experienced, the very fact of being able to find someone who is willing to listen to us and listens without any prejudice proves to be very beneficial. When we explain our thoughts to someone else, many times we ourselves become clearer about them. Solutions emerge on their own. All we needed was someone who was willing to listen.

Listen not merely hear. Observe not merely see. Communicate not merely speak.

WAIT - Why Am I Talking? Always remember this FLA before you speak.


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